At Growzify Digital Private Limited, we strive to provide our customers with the best possible experience. However, we understand that there may be occasions when you need to cancel a service or request a refund. This Cancellation & Refund Policy outlines our procedures for cancellations and refunds.
Cancellation of Services:
You may cancel a service provided by Growzify Digital Private Limited at any time by contacting our customer support team or through your account settings on our website or mobile application.
Depending on the type of service and the terms of your agreement with us, cancellation may result in the immediate termination of access to the service or the completion of the current billing cycle.
Refund Policy:
Refunds may be available for certain services in accordance with the following guidelines:
Monthly Subscriptions: If you cancel a monthly subscription within the first 15 days of the billing cycle, you may be eligible for a full or partial refund, depending on the terms of your subscription.
Annual Subscriptions: If you cancel an annual subscription within the first 10 days of the billing cycle, you may be eligible for a prorated refund for the unused portion of the subscription term.
Custom Services: Refunds for custom services will be evaluated on a case-by-case basis, taking into account the nature of the service and any expenses incurred by Growzify Digital Private Limited in fulfilling the service.
Refund Process:
To request a refund, please contact our customer support team and provide the necessary details, including your account information and the reason for the refund request.
Refunds will be issued to the original payment method used for the purchase, unless otherwise agreed upon by both parties.
Please allow 7-10 business days for the refund to be processed and reflected in your account.
Non-Refundable Items:
Certain items may not be eligible for refunds, including but not limited to:
Digital products or services that have been fully or partially consumed or accessed;
Products or services purchased through third-party vendors or platforms.
Changes to Policy:
We reserve the right to update or modify this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting on our website or through other communication channels.
Contact Us:
If you have any questions, concerns, or feedback regarding this Cancellation & Refund Policy, please contact us at support[at]growzify.net.
By using our services, you agree to abide by the terms of this Cancellation & Refund Policy. If you do not agree to these terms, please refrain from using our services.
